Privacy & Security

8999but Privacy Policy – Our Commitment to Protecting Your Information

8999but is fully transparent about how your personal data is collected, used, and protected. Please read this policy carefully — your privacy is our top priority.

Last Updated: January 2026
What We Protect
Personal Identification Information
Financial & Payment Data
Mobile & Login Information
Betting Activity Records
Location & Device Information
SSL 256-bit
GDPR Compliant
No Third-Party Sharing
Secure Storage
Regular Audits

Data Is Never Sold

8999but never sells or transfers your personal information to third-party advertisers.

Strong Encryption

Every piece of your data is protected with bank-grade 256-bit SSL encryption.

Your Control

You have full rights to view, correct, or delete your personal data.

Fully in Bengali

No complex legal language. The entire privacy policy is written in plain, easy-to-understand English.

1. Introduction & Scope

Welcome to 8999but. This Privacy Policy explains how we collect, store, and protect the personal information of users on our platform. By using the 8999but website (8999but.ws), mobile app, or any of our digital services, you are deemed to have agreed to this Privacy Policy.

We believe transparency is the most important quality of a trustworthy betting platform. Keeping your personal and financial information secure is 8999but's top priority. We never use your data without your consent, and we never sell it to third parties.

This privacy policy has been prepared in accordance with international data protection law (GDPR) and applicable local regulations. If you have any concerns, please don't hesitate to reach out to our support team.

In Brief: 8999but collects your data solely to improve our services and keep your account secure. Your data is never sold or passed on to advertisers.

2. What Information We Collect

8999but collects only the minimum data necessary to provide its services. We never ask for information we don't need. A detailed breakdown of data categories is provided below.

Data Type Example Purpose of Collection
Identity Information Full name, date of birth, national ID number Age Verification & KYC
Contact Information Mobile number, email address Account Registration & Notifications
Financial Information BKash/Nagad/Rocket number Deposit & Withdrawal Process
Activity Data Betting history, login timestamps, transactions Ensuring service quality and preventing fraud
Device & Technical Information IP address, browser type, device ID Security Verification & Account Protection
Location Data Country & City (approximate) Complying with geographic restrictions

Data is collected in three ways: (1) directly from you — during registration, KYC submission, or when communicating with Support; (2) automatically — via cookies and log files while you use our website or app; (3) from third parties — relevant information from payment processors or identity verification services.

Sensitive information such as passwords and payment PINs is never stored directly on our servers. These are kept separately and securely in payment gateways and encrypted vaults.

3. How Your Information Is Used

8999but uses collected data solely for specific, legitimate purposes. No information is used beyond its stated purpose. Each use case is clearly outlined below.

  • Account Management: For registration, login verification, password reset, and account security.
  • Payment Processing: To process deposits, handle withdrawals, and maintain transaction history.
  • KYC Verification: To verify age and identity and to prevent money laundering (in accordance with AML policy).
  • Fraud Prevention: Detecting unusual activity, identifying multiple accounts, and preventing the use of bots.
  • Service Improvement: To enhance your experience and develop new features.
  • Customer Support: Relevant information is used to help our Support Team resolve your issues as quickly as possible.
  • Legal Obligations: Providing required information to licensing authorities or legal bodies upon request.
  • Promotional Communications: To send you bonus offers, updates, and promotional messages where you have given your consent.

Marketing Opt-Out: You can opt out of our promotional emails or SMS at any time through your account settings or by contacting our support team.

4. Who Your Information Is Shared With

8999but never sells your personal data or shares it with third parties for advertising purposes. However, there are limited circumstances where sharing certain information becomes necessary.

  • Payment Processors: Necessary data is shared with payment partners such as bKash, Nagad, and Rocket to process transactions. These partners operate under their own independent privacy policies.
  • KYC Verification Services: Data may be shared with approved third-party identity verification services for identity and age verification purposes.
  • Law Enforcement: Information may be disclosed when legally required to do so pursuant to a court order, government investigation, or request from a licensing authority.
  • Technology Partners: Limited technical data may be shared with cloud service providers or cybersecurity partners required to operate the platform.

Every third party we share data with is bound by a strict confidentiality agreement with 8999but and is permitted to use that data only for the specified purpose.

5. Cookies & Tracking Technologies

8999but uses cookies and similar technologies on its website and app. Cookies are small text files stored in your browser that help improve your experience.

Types of cookies we use:

  • Essential Cookies: To maintain login sessions, store security tokens, and run core platform functions. Without these, the site will not work properly.
  • Performance Cookies: Used to monitor page load speed, detect errors, and track service quality.
  • Functional Cookies: To remember your preferred language, betting markets, and account settings.
  • Analytics Cookies: Anonymous usage statistics are collected to understand user behavior and help improve the platform.

You can manage or disable cookies through your browser settings. However, disabling essential cookies may affect the functionality of some services.

6. Data Security Measures

8999but applies the highest industry standards in technical and administrative safeguards to protect your data. Security is not an afterthought — it is built into the foundation of our platform.

  • SSL/TLS Encryption: All communication between your browser and our servers is secured with 256-bit SSL encryption.
  • Password Hashing: Passwords are never stored in plain text. They are always hashed using the bcrypt algorithm.
  • Two-Factor Authentication (2FA): OTP-based two-step verification is available to prevent unauthorized access to your account.
  • Access Control: Internally, only authorized personnel have access to specific data. All access is logged.
  • Regular Security Audits: Regular penetration testing and security assessments are conducted by independent third parties.
  • Data Center Security: Our servers are hosted in ISO 27001-certified data centers with 24/7 physical security.
  • Failed Login Detection: After a set number of failed login attempts, the account is automatically locked and the member is alerted.

Phishing Warning: 8999but will never ask for your password, OTP, or PIN via email, SMS, or phone. If you receive any such message, please contact our support team immediately.

7. How Long Your Data Is Retained

8999but does not retain any data longer than necessary. A specific retention period is defined for each category of information.

Data Type Retention Period
Account & Identity Information 5 years after account closure
Transaction & Financial Records Minimum 7 years (legal requirement)
Betting History 5 Years
Login & Access Logs 1 year
Support Contact 3 Years
Cookies (Session) Until the browser is closed
Cookies (Persistent) Up to 12 months

After the defined retention period, data is automatically deleted or fully anonymized. Certain data may be retained longer due to legal obligations, in which case access is strictly limited.

8. Your Rights

As a member of 8999but, you have clear and legally recognized rights over your own data. We take these rights seriously and act on them promptly.

1

Right to Access Data

You can request to see all information we hold about you. Full details will be provided within 30 days of your request.

2

Right to Rectification

If any of your information is incorrect, you may request a correction. Updates will be made promptly through our support team.

3

Right to Data Deletion

If you close your account, you can request deletion of all data except what is legally required to be retained.

4

Right to Restrict Processing

In certain circumstances, you may request that the processing of your data be temporarily suspended.

5

Right to Data Portability

You may request an export of your data in a machine-readable format (CSV/JSON).

6

Right to Object

You have the full right to object to marketing communications or automated decision-making.

To exercise your rights: Email us at support@8999but.ws or reach us via live chat. We are committed to responding within 30 business days.

9. Minor Protection Policy

8999but strictly does not provide services to anyone under the age of 18. Our platform operates exclusively for adults.

  • Date of birth is verified at registration, and users under 18 are automatically rejected.
  • Age verification through a national ID or passport is mandatory as part of the KYC process.
  • If we become aware that a minor's data has been collected inadvertently, the account is immediately closed and all associated data is deleted.
  • If a parent or guardian suspects their minor child is using this platform, please contact support@8999but.ws immediately.

Responsible gaming is a core principle at 8999but. We make no compromises on age verification or minor protection. To learn more, visit our Responsible Gaming View page.

10. Policy Changes & Updates

8999but may update this Privacy Policy from time to time. Depending on the nature and significance of the changes, members will be notified in advance.

  • Minor changes: For spelling corrections or language refinements, only the "Last Updated" date at the top of the page will be changed.
  • Moderate changes: If the way we use your data changes, a notification will be displayed on the website.
  • Major Changes: For changes that significantly affect your rights, 30 days' advance notice will be sent to your registered email or via SMS.
  • Continuing to use the platform after a new policy takes effect will be considered your acceptance of the changes.

Previous versions of the Privacy Policy are available upon request from the Support Team.

11. Contact & Complaints

For any questions, requests, or complaints regarding our Privacy Policy, please get in touch with us. Our data protection team will respond within 48 hours.

Email
support@8999but.ws
Typically responded to within 24–48 hours
Live Chat
Available 24 hours a day, 7 days a week
Get Instant Support

If you believe we have violated your privacy rights and the matter cannot be resolved directly with us, you may file a complaint with an international data protection authority.

Why Is 8999but Safe With Your Data?

From technical safeguards to human accountability — we are with you every step of the way.

Bank-Grade Security

We use 256-bit SSL encryption and multi-layer firewalls — the same standard as international banks.

Zero Data Selling

We never sell your data to third-party advertisers. This has been an inviolable rule since day one.

Regular Security Audits

A full audit and penetration test is conducted every 6 months by independent cybersecurity experts.

International Standards

All our policies are formulated in compliance with GDPR and international data protection laws.

Swift Rights Exercise

Requests to view, correct, or delete data are processed within 30 business days.

Dedicated Security Team

A dedicated, full-time data protection team monitors the security of your information around the clock.

Join Securely

Your Privacy Is Protected – Join 8999but Today

With bank-grade security, a transparent privacy policy, and the trust of millions of bettors in Bangladesh, your data is completely safe with us.

256-Bit
SSL Encryption
0%
Sale of Data
24/7
Security Monitoring
GDPR
Compatible
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