Responsible Gaming

Responsible Gaming at 8999but – Fun with Safety

Betting is entertainment, not an obligation. 8999but believes every player should know their limits and play with awareness and enjoyment. Our responsible gaming tools and guidelines keep you in control at all times.

18+
Age Verification Is Mandatory
24/7
Support Services
100%
Self-Exclusion
5
Protection Tools

What Is Responsible Gaming and Why Does It Matter?

Responsible gaming means treating betting as entertainment, not a source of income. At 8999but, we believe every player should bet with their financial situation and mental wellbeing in mind.

Online betting has become a popular form of entertainment for many in Bangladesh. During cricket, football, and other sports seasons, millions of players bet on 8999but purely for fun. However, excessive betting can sometimes lead to personal, family, and financial problems.

That's why 8999but has made responsible gaming a core part of the platform from day one. Our goal is simple — when you play, it should feel like genuine fun, not pressure or compulsion.

Please note: Betting is never a way to pay off debt or solve financial problems. Only bet with money you can afford to lose without it affecting your daily life.

The core principles of responsible gaming are: (1) treat betting as entertainment; (2) set a budget in advance; (3) don't chase losses with bigger bets out of frustration; (4) don't let betting take time away from family and friends; and (5) know your limits.

Warning Signs — When Should You Be Concerned?

Most people don't realize when they've reached their limit. If any of the following signs appear, it's important to take them seriously and seek support right away.

Chasing losses
A tendency to place larger bets in an attempt to recover losses.
Hiding it from family
Hiding the truth about betting from family or friends.
Betting on borrowed money
A tendency to bet using borrowed money or by drawing on savings.
Impact on Work & Relationships
Betting causing problems at work, with studies, or in relationships.
Restlessness when not playing
Feeling irritable or anxious when not betting.
Exceeding your budget
Placing bets repeatedly beyond your set limits.

If you notice two or more of the above signs in yourself, contact us today or activate the self-exclusion feature.

8999but's Responsible Gaming Protection Tools

At 8999but, responsible gaming isn't just a promise — it's built into the platform. Five powerful protection tools are available directly from your account settings, all free to use and effective immediately.

Deposit Limit

Set a maximum deposit amount on a daily, weekly, or monthly basis. Decreases take effect immediately; increases take effect after 72 hours.

Bet Limit

Set a maximum amount per bet — the most effective way to protect yourself from impulsive high-value wagers.

Session Timer

Set a session length before you start playing. Once the time is up, you'll receive an automatic alert and your session will end.

Cooling-Off Period

Take a temporary break from 1 day up to 6 weeks. During this time, no betting is allowed on your account, but withdrawals remain available.

Self-Exclusion

Activate a long-term self-exclusion from 6 months up to 5 years. Your account will be completely inactive during this period and no login will be possible.

Activity Report

View your betting history, win/loss statistics, and a full breakdown of your spending at any time. Transparency helps you stay in control.

How to Set Your Betting Limits

Budgeting properly is the most important part of responsible gaming. Setting limits on 8999but is straightforward and entirely in your hands.

1

Go to Account Settings

After logging in, click the profile icon in the top right corner and select the 'Responsible Gaming' option.

2

Choose a limit type

Choose the type of limit you want to set — deposit, bet, or session.

3

Enter amount and duration

Enter your daily, weekly, or monthly maximum and tap the 'Save' button.

4

You will receive a confirmation email

Once the limit is active, a confirmation message will be sent to your registered email address.

Limit Type Activation Time Can you make changes?
Deposit Limit (Decrease) Immediate Yes, but increases take 72 hours
Deposit Limit (Increase) After 72 hours Yes, once every 7 days maximum
Bet Limit Immediate Yes, changes take 24 hours to take effect
Session Timer Immediate Yes, at any time
Cooling-Off Immediate No, not until it expires
Self-Exclusion Immediate No, not before the set period ends

The Self-Exclusion Process — How Does It Work?

Self-Exclusion is the most powerful responsible gaming tool available. If you feel betting is becoming difficult to control, activating Self-Exclusion will cause 8999but to automatically and fully deactivate your account.

  • While self-exclusion is active, you will not be able to log in and no deposits will be accepted.
  • Self-exclusion periods: 6 months, 1 year, 2 years, 3 years, or 5 years.
  • There is no option to cancel self-exclusion before the period expires.
  • To reactivate your account after the period ends, contact our support team — a 72-hour cooldown period will apply.
  • Any balance remaining in your account during self-exclusion can be withdrawn.

Important: To activate Self-Exclusion, go to "Self-Exclusion" in your account settings, or email us directly at support@8999but.ws. We will deactivate your account within 24 hours.

Age Verification Policy – 18+ Only

8999but strictly operates for individuals aged 18 and above only. Protecting minors from betting is one of our highest priorities.

  • Providing your date of birth during registration is mandatory.
  • KYC must be completed with a National ID or passport before your first withdrawal.
  • Documents may be requested for age verification at any time if there is reasonable doubt.
  • If age verification fails, your account will be suspended immediately and any deposited funds will be returned.

For Parents: If you suspect your child is using 8999but, contact us immediately at support@8999but.ws. We will investigate promptly and take action.

Self-Assessment – Ask Yourself

Answer the following questions honestly. If three or more answers are "Yes", consider seeking help.

Have you spent more time or money on betting than you originally planned?
Have you placed more bets trying to win back money you've lost?
Have you tried to cut down or stop betting but been unable to?
Are you hiding your betting from family or friends?
Have you borrowed money or dipped into your savings to fund betting?
Do you feel anxious or irritable when you're not betting?
Is betting affecting your work, studies, or relationships?

If you answered 'Yes' to more than three questions, reach out to us today via live chat or email. Seeking help is a sign of strength, not weakness.

Where to Get Help

Acknowledging the problem is the first step toward solving it. 8999but's support team and various organizations are always ready to help.

8999but Live Chat

24 hours a day, 7 days a week. Get immediate assistance whenever you need it.

Email Support

Support@8999but.ws – you'll receive a detailed response within 48 hours.

National Mental Health Helpline

Bangladesh National Mental Health Helpline: 16789 (Free, 24/7).

Counselling Services

Get free counselling at the mental health department of any district hospital in Bangladesh.

To learn more about responsible gaming at 8999but, visit our FAQ Page Visit now.

Safe Betting

Play Responsibly, Play Happily

Join 8999but and use our responsible gaming tools for a safe and enjoyable betting experience. You're always in control.

5
Protection Tools
24/7
Support Services
18+
Strict Age Policy
100%
Transparent Environment
বাংলা